You asked, we’ve answered
How long will it take to receive my order?
We use Royal Mail First Class for all UK orders. So you’ll typically receive your Algae Omega 3 softgels within 1-2 working days. EU orders take 3-7 and outside EU takes 7-10. If you have any questions or concerns, please contact us.
I have a problem with my order. Who do I contact?
In the unlikely circumstance that you receive a faulty or damaged product from us, please reach out to our friendly customer service team at firstname.lastname@example.org.
How does the Refill Service work?
Our Refill Service saves you 25% off our usual price and makes it easier than ever to stay topped up on your supplements. Simply subscribe to our service and we’ll send you your supplements every month or two in a postbox friendly sealed eco-bag. You’ll be able to pour them into your glass jar from your original order and recycle the bag, meaning nothing is wasted. It’s really as easy as that!
How do I cancel my subscription?
We'll be sad to see you go, but if you've made up your mind to cancel, please reach out to our friendly customer service team at email@example.com. They'll be able to take it from there for you.
Omega 3 FAQs
What is Omega 3, and what are the benefits?
Omega 3 fatty acids are healthy fats that play an important role in the maintenance of optimum health, including eye, heart and brain function. Regular use of Omega 3 has also been linked to mood improvement and inflammation alleviation, and has even been found to support development in children. Algae oil is one of the best sources of Omega 3, with docosahexaenoic acid (DHA) being one of the most vital types of Omega-3 fatty acids that our bodies need.
Who should take algae Omega 3?
Omega 3 from algae is the only viable plant-based source of Omega 3 DHA - this makes it perfect for vegans, vegetarians, those following a plant-based diet, or those that are concerned with the environmental impact of overfishing. It's also ideal for expectant mothers who would like the host of health benefits that come with Omega 3 DHA as well as young children.
How should I take NothingFishy Omega 3 supplements?
Taking one to two tablets per day is more than sufficient. To help aid absorption, always take your supplements with a meal - we always take ours straight after breakfast and dinner!
What is the Omega 3 softgel capsule made of?
The shell is composed of Glycerine, Modified Starch, Carrageenan and Water.
What type of algae do you use?
We use schizochytrium algae, a type of microalgae which belongs to the Thraustochytriaceae family. In the wild, it’s found in coastal marine habitats.
What is the shelf life of NothingFishy Omega 3 supplements?
Our softgels have a 12 month expiry date. For maximum freshness, always keep out of direct sunlight.
How It Works
Where do you get the algae from?
We source all of our algae from purified pools of salt water in specially developed algae tanks. This means we can monitor the purity of the water and we don't damage any of the delicate ocean ecosystems during the process.
How is the algae oil extracted?
Extraction is done at low temperatures and no solvents are used to extract the oil from the algae or for the concentration of Omega 3. This is to prevent any residual solvents in the product. Also, the low temperatures help to retain the beneficial substances that naturally occur within the algae.
Is the algae oil cold-pressed?
Our algae oil is cultivated under controlled conditions.
Do you use recyclable packaging materials?
Yes, we sure do! In the box of your first order, you’ll find your supplements neatly packed into a minimal recyclable eco-bag and you’ll also receive a separate glass jar to keep your softgels lovely and fresh. Plus, all of our products come with recyclable outer-packaging. Once you subscribe to our Refill Service, you’ll be able to reuse this glass jar again and again! Zero plastic, zero single-use materials, and certainly no waste - that’s the NothingFishy way, and it’ll never change.
How should I store my jar of softgels?
Supplements stored in glass jars can oxidise, which is why we always recommended storing your softgels away from direct sunlight at room temperature in a cool, dark place. If you live in a hot climate, we recommend storing your softgels in the fridge. We also recommend using your softgels within 6 months of receiving them.
Where is NothingFishy based?
NothingFishy is a UK company founded by a sea-loving bunch of people who want nothing more than better health for both people and the planet.
How can I get in touch?
We’re on hand to answer anything and everything, whether you’re curious about our products or just wanting to connect with us. To contact our friendly team, please send us an email at firstname.lastname@example.org and we will respond as soon as we can.
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